Customer reviews of Euro Brand

By Anonymous on 28 November 2025 | Purchase not verified

We purchased a high mileage caravelle from eurobrand over a year ago, we had a intermittent fault with a engine light ,which we was being quoted over £1000 I spoke to EuroBrand and dropped it off to them They kindly gave me a courtesy car.4 days later I picked my car back up And was all repaired £225 bill ,, cheap,,and it was also washed and cleaned Nice touch, fantastic service.

By Anonymous on 27 November 2025 | Purchase not verified

Lee is very helpful and when I spoke to him about my Caravelle which I was selling, it seemed like he knew it better than I did!

By Nigel J on 27 November 2025 | Purchase not verified

Really happy with my experience dealing with Lee and Sam at Eurobrand. I bought a 2019 Caravelle with higher mileage for a good price. The car is in fantastic condition for the mileage and is much higher spec than I was after so over all very happy. Its a lovely car to drive as well and comes with 12 months warranty. Lee was very helpful and made the decision as to which car to go for very easy, and Sam sorted out the paperwork so it was all ready within a week after deciding which one I wanted. Would reccommend and would use them again. Thanks.

By Bruce G on 17 November 2025 | Purchase not verified

After months of searching for a Caravelle the best thing I did was to give Lee at Eurobrand a call. He listened to what I was looking for and recommended the right model for me; Lee’s knowledge was invaluable to help me make the right choice. And having Sam to take care of all the paperwork made the whole process of buying a new Caravelle enjoyable and easy. A great team, highly recommended.

By Ivan F on 25 September 2025 | Purchase not verified

Excellent customer service from Lee. This is my second caravelle from Lee and can't recommend him and EuroBrand enough. 5 star service.

By Anonymous on 24 September 2025 | Purchase not verified

Not a good experience buying a car from Lee car was not roadworthy disappointed after a long journey Lee needs to tell the truth when selling cars not cover over the faults

Reply from Euro Brand on 24/09/25

Thank you for your comments, unfortunately you have chosen to hide your name / any details of the vehicle purchased, therefore we are unable to identify you as a genuine customer. We pride ourselves on 100% customer satisfaction, with all issues rectified. We are unaware of any outstanding or unresolved issues, as we offer a full warranty as part of our service. Any negative feedback can be incredibly damaging to a small, family run business. At Eurobrand, we pride ourselves on successfully trading VW Caravelles for 20 years. Our reviews show this - with regular returning and extremely happy customers. We are concerned that this is a fictitous review, with no genuine cause for complaint. Please call Lee on 07956 821821 to urgently resolve the issue you may have. Alternatively we will seek the removal of this review from Autotrader / Feefo. Many Thanks Eurobrand

By Adam W on 22 September 2025 | Purchase not verified

I can't say enough good things about my experience with Euro Brand, especially working with Lee. From the moment we walked in, he made us feel completely at ease - no pressure, no pushy sales tactics, just genuine helpfulness. He was incredibly patient with us through multiple visits and viewings, taking the time to really understand what we were looking for.Lee went above and beyond to help us find the perfect vehicle for our needs, and we couldn't be happier with our choice. But what really impressed me was the after-sales service. A couple of weeks after we bought the Caravelle, a minor issue popped up. I called Lee, and he immediately reassured me and took care of everything. They picked up the Caravelle the same day, offered us a courtesy car, fixed the problem, and had it back to us within just a couple of days.This is exactly the kind of service you hope for but don't always get. Lee and the team at Euro Brand really go the extra mile for their customers. I wouldn't hesitate to recommend them to friends and family, and I'd definitely go back to Lee when we're looking for our next car.

By Alice S on 19 September 2025 | Purchase not verified

Great experience buying from Eurobrand. Bought a high Milage caravelle, absolutely love it. Lee gave me the car and told me to test drive for as long as I want to make sure it was the correct vehicle for me. No pressure to buy, lovely cup of tea during visit when and will definitely be recommending.

By Anonymous on 21 August 2025 | Purchase not verified

Great polite service from Lee, I actually bought a transit van, sold at a good price and he got some work done for a new mot as well, highly recommended!!

By Kevin F on 04 August 2025 | Purchase not verified

Fantastic experience! My Caravelle was superbly prepared by Tom and Sam handled all the paperwork really professionally. I agreed a very fair deal with Lee and would recommended Euro Brand to anyone looking for a safe place to buy a VW. KF.